Booking your dream adventure should be exciting, not stressful. At Wanderlust Explorers, we go above and beyond to ensure that your payment experience is smooth, secure, and completely transparent. Whether you’re booking a solo trek through the Himalayas or a luxury Bhutan escape, your personal and financial data is protected every step of the way.
We partner with globally recognized, PCI DSS Level 1 certified payment gateways including:
Razorpay (India)
Stripe (International)
PayPal (Global)
UPI / Net Banking / Mobile Wallets (for domestic travelers in India)
These platforms are built with the latest bank-grade security protocols and undergo regular third-party security audits.
How your payment is processed:
Your payment information is tokenized — this means your card details are replaced with encrypted digital tokens, making them useless to anyone except the processor.
Transactions are routed through TLS 1.2+ encrypted channels to prevent interception.
No sensitive card data is ever stored on Wanderlust Explorers' servers or databases.
Your data is protected with 256-bit SSL encryption, ensuring that every piece of information you submit—whether it’s your name, passport number, or payment details—is encrypted both in transit and at rest.
Our SSL certificates are issued by globally trusted Certificate Authorities (CA).
The HTTPS padlock on our domain ensures your session is private and tamper-proof.
We maintain DNSSEC protection and firewall filtering to block suspicious traffic.
We strictly adhere to:
PCI-DSS (Payment Card Industry Data Security Standards)
GDPR (General Data Protection Regulation) for EU clients
Indian IT Act, 2000 and its amendments for domestic users
ISO/IEC 27001 standards followed by our payment partners
These frameworks ensure your data is collected, handled, and disposed of in accordance with the highest privacy and security norms globally.
We take your trust seriously and never sell, rent, or misuse your data. Here’s how we protect your privacy:
We collect only the data required to complete your booking or offer personalized assistance.
You retain full control over your data. You can request access, corrections, or permanent deletion at any time by emailing us.
We have strict role-based access controls — only authorized personnel within our company can view booking-related data, and never your full payment details.
Transparency is a part of our security promise.
All costs, taxes, and fees are clearly displayed at checkout.
You'll receive real-time confirmation via email and/or WhatsApp the moment your payment is processed.
Your official invoice will include booking details, payment amount, breakdown of charges, and reference ID.
In the rare case of a cancellation or refund:
Refunds are processed directly through the original payment channel.
Refund timelines and policies are clearly stated on our Cancellation & Refund Policy page.
If you suspect unauthorized activity or face issues, we support dispute resolution in collaboration with our payment partners.
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